Hospitality Marketing Specialist

Tips and Tricks

10 steps to improve your direct bookings

To be honest, I'm pretty tired of the every increasing articles complaining about the dominance of the online travel agents (OTAs), the drop in direct bookings, and incre...

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How to ensure your marketing converts to sales

More and more businesses these days are focusing their money and energy only on marketing. Sure marketing is more glamorous - it’s more visible, it’s online, it looks...

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Hotel Customer Service WOW’s that cost you nothing

There is so much clutter online these days trying to divert your guests attention when they are looking to book accommodation. It is a known fact that 80% of your custome...

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